Privacy policy

1. DATA CONTROLLER
Verena Laouari, residing at Wiemanns Holt 42, 59394 Nordkirchen, is responsible for the processing of the personal data collected. To obtain information on this data protection declaration, you can contact Verena Laouari directly via the following e-mail address: info@consecutive-interpreting.com.

2. DEFINITIONS

This privacy policy is based on the terms used by the European Directive and Ordinance Maker when adopting the General Data Protection Regulation (GDPR). In order to ensure that this privacy policy is easy to read and understand, the terms are explained in advance.

a) Personal data
Personal data means any information relating to an identified or identifiable natural person (hereinafter “data subject”). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

b) Person concerned
A person concerned is any identified or identifiable natural person whose personal data are processed by the controller.

c) Processing
Processing means any operation or set of operations which is performed upon personal data, whether or not by automatic means, such as collection, recording, organisation, filing, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

d) Restriction of processing
Restriction of processing is the marking of stored personal data with the aim of limiting their future processing.

e) Profiling
Profiling shall mean any automated processing of personal data which consists in using such personal data to evaluate certain personal aspects relating to a natural person, in particular to analyse or predict aspects relating to that natural person’s performance at work, economic situation, health, personal preferences, interests, reliability, behaviour, location or change of location.

f) Pseudonymisation
Pseudonymisation is the processing of personal data in such a way that the personal data can no longer be attributed to a specific person concerned without the use of additional information, provided that such additional information is kept separately and is subject to technical and organisational measures which ensure that the personal data are not attributed to an identified or identifiable natural person.

g) Controller or data controller
The controller or data controller is the natural or legal person, public authority, agency or other body which alone or jointly with others determines the purposes and means of the processing of personal data. Where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its designation may be provided for under Union or Member State law.

h) Processor
Processor means a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller.

i) Recipient
A recipient is a natural or legal person, public authority, agency or other body to whom personal data are disclosed, whether or not a third party. However, public authorities that may receive personal data in the context of a specific investigative task under Union or Member State law shall not be considered as recipients.

j) Third party
Third party means a natural or legal person, public authority, agency or other body other than the data subject, the controller, the processor and the persons authorised to process the personal data under the direct responsibility of the controller or the processor.

k) Consent
Consent is any freely given specific and informed indication of his or her wishes, in the form of a statement or other unambiguous affirmative act, by which the person concerned signifies his or her agreement to the processing of personal data relating to him or her.

3. PURPOSE OF THE PROCESSING OF THE PERSONAL DATA COLLECTED

3.1 Category of personal data collected:
The personal data collected are identifying data. They are in no case to be considered as special categories of data. The purpose of the processing set out below cannot be fulfilled if the data provided are inaccurate, erroneous or incomplete.

3.2 Purpose of the processing of personal data and its legal basis
For the following purposes and on the basis of the relevant legal basis, the personal data collected will be processed:

When you place an order with Verena Laouari for one of the services she offers, the purpose of the processing is the commercial and administrative management of the order placed, which includes maintaining the commercial relationship and managing, informing, providing and improving the service, handling incidents of any kind, processing payment for the service and contacting you for all aspects related to the order and its follow-up.
The processing in this case is based on the execution of a contract or preliminary contract in which you are a person concerned.

If you request information through one of the channels on the website or by e-mail, the purpose of the processing is to deal with your request. In this case, the processing is carried out on the basis of legitimate interest to comply with such a request.

Sending commercial communications and promotions: The personal data collected will not be used for sending commercial communications.

4. STORAGE PERIOD OF THE PERSONAL DATA COLLECTED.

We adhere to the principles of data avoidance and data economy. The personal data provided will be kept for the period during which there is a mutual interest in maintaining the purpose of the processing and for the legal period during which responsibilities may arise for the services provided.
When it is no longer necessary for these purposes, they will be removed using appropriate security measures to ensure the pseudonymisation of the data or their complete destruction.

5. RECEIVER

The personal data collected will not be disclosed to third parties unless there is a legal obligation to do so or the express consent of the person concerned has been obtained. We therefore only pass on your personal data to third parties if:
you have given your express consent to do so,
the processing is necessary for the performance of a contract with you,
the processing is necessary for the fulfilment of a legal obligation.
As processors who may have access to the personal data of the person concerned in the course of the business activities they carry out, the controller uses the services of companies with which it has concluded a processing contract in accordance with the requirements of the applicable data protection legislation.

6. INTERNATIONAL TRANSFERS

Verena Laouari does not carry out international data transfers.

7. YOUR RIGHTS

If you are a person concerned and have provided us with your personal data, you have the unrestricted right to exercise the rights set out below which are granted to you under data protection legislation:

You have the right to REVOKE the consent given at any time.

You have the right to ACCESS your personal data.

You have the right to request that inaccurate data be CORRECTED.

You have the right to request that data be DELETED if, among other reasons, the data is no longer necessary for the purposes for which it was collected.
If certain circumstances exist, you may request a LIMITATION ON THE PROCESSING of your data. We will then only retain it for the exercise or defence of legal claims.

If certain circumstances exist and for reasons related to your personal situation, you may exercise your right to object to the processing of your data. We will stop processing the data except for compelling legitimate reasons or the exercise or defence of possible legal claims.

If there are specific circumstances and for reasons related to your personal situation, you may request your right to TRANSFER the data.

To exercise these rights, please send a communication to the postal or e-mail address indicated in the section “1. Data controller”.

You have the right to lodge a complaint with the data protection authority of the EU Member State in which you reside if you consider that any of your rights have been infringed.

If you have any questions about data protection in connection with my services, you can also contact the State Commissioner for Data Protection and Freedom of Information of North Rhine-Westphalia:

Kavalleriestr. 2 – 4, 40213 Düsseldorf, Germany.
Telephone: 02 11/384 24-0 – Fax: 02 11/384 24-10
E-mail: poststelle@ldi.nrw.de – Website: www.ldi.nrw.de

For questions regarding telecommunications, please contact the:

Federal Commissioner for Data Protection and Freedom of Information (BfDI).
Husarenstrasse 30, 53117 Bonn
Telephone: +49 (0) 228 997799-0 – Fax: +49 (0) 228 997799-5550
E-mail: poststelle@bfdi.bund.de – Website: www.bfdi.bund.deSECURITY AND UPDATING OF PERSONAL DATA

8. SECURITY AND UPDATING OF PERSONAL DATA

In order to ensure the security of your personal data, we have taken all the necessary technical and organisational measures to prevent its alteration, loss and/or unauthorised processing or access, as required by the regulations. Absolute security cannot be guaranteed.
In order to keep your personal data up to date, it is important that you inform us of any changes to your personal data.

9. CONFIDENTIALITY
Verena Laouari will treat your data with the utmost care and confidentiality.

10.COOKIES

10.1 What are cookies?

Cookies are elements or small files sent by the website server to the browser of the terminal from which you connect (e.g. computer, smartphone, tablet). The purpose is to store information about the navigation that takes place from the corresponding end device. In this way, it can be recovered later if necessary.

10.2 Types of cookies
There are several types or categories of cookies. One and the same cookie can fall under different categories:

10.2.1 Types of cookies according to the institution managing them:
Depending on the entity managing the device or domain from which cookies are sent and the data collected are processed, the following types of cookies are distinguished:

Proprietary cookies: these are cookies sent to the user’s terminal by a device or domain managed by the owner or publisher of the website, from which the service requested by the user is provided.

Third-party cookies: these are cookies sent to the user’s terminal by a device or domain that is not managed by the owner or publisher of the website, but by another entity that processes the data collected by the cookies.

If cookies are installed from a device or domain managed by the owner or publisher of the website itself, but the information collected through them is managed by a third party, they are not considered to be cookies of their own.

10.2.2 Types of cookies according to the duration of their activation:

Session cookies: this is a type of cookie which is used to collect and store data during the user’s access to a website. They are used to store information that is of one-time interest for the provision of the service requested by the user.

Permanent cookies: with this type of cookie, the data continues to be stored in the terminal device and can be accessed and processed for a period of time determined by the person responsible for the cookie, which can be a few minutes or up to several years.

10.2.3 Types of cookies according to their purpose:

A distinction is made according to the purpose for which the data obtained through cookies are processed:

Technical cookies: these are cookies that allow the user to navigate through a website, platform or application and use the different options or services available there, such as traffic and data communication control, session recognition, access to restricted areas, remembering elements of an order, implementing an order, requesting registration for or participation in an event, using security functions in the course of navigation, storing content for the distribution of videos or sound or sharing content via social media.

Personalisation cookies: These cookies allow the user to access a service with general characteristics predefined according to the criteria in the user’s terminal device. They can be, for example, the language, the type of browser used to access the service, the regional configuration from which the service is accessed, etc.

Analytics cookies: these are cookies that allow the controller to track and analyse the behaviour of website users. The information collected using this type of cookie is used to measure the activity of the websites, application or platform and to create navigation profiles of the users of these websites, applications and platforms. Based on the analysis of the usage data of the service, it should then be possible to make improvements.

Advertising cookies: these are cookies that allow the advertising elements that the publisher may have integrated into a website, application or platform to be managed as efficiently as possible, based on criteria such as the editorial content or the frequency with which the ads are shown.

Cookies for behavioural advertising: these cookies make it possible to manage as efficiently as possible the advertising areas that the publisher may have integrated into a website, application or platform from which it provides the requested service. To this end, the cookies store information about the user’s usage behaviour, obtained by continuously monitoring their browsing habits. A specific profile is thus created, on the basis of which advertising is displayed.

10.3 What cookies are used on this website?

When you access our website, information of a general nature is automatically collected by means of a cookie. This information (server log files) includes the type of web browser, the operating system used, the domain name of your internet service provider and similar. This is exclusively information that does not allow any conclusions to be drawn about your person. This information is technically necessary in order to correctly deliver the contents of web pages requested by you and is compulsory when using the Internet. In particular, it is processed for the following purposes:

Ensuring a smooth connection setup of the website ,
Ensuring the smooth use of our website,
evaluating system security and stability, and
for other administrative purposes.

The processing of your personal data is based on our legitimate interest from the aforementioned purposes for data collection. We do not use your data to draw conclusions about your person.

The following data may be stored on your device when you visit our website:

10.4 Deactivation and/or blocking of cookies
You can manage the use of cookies via the browser installed on your terminal device. You can find out about the cookies installed in your browser, allow them to be installed, block them or remove them from your computer using the following links:

Chrome: http://support.google.com/chrome/bin/answer.py?hl=es&answer=95647

Internet Explorer: https://support.microsoft.com/es-es/help/17442/windows-internet-explorer-delete-manage-cookies

Firefox: http://support.mozilla.org/es/kb/habilitar-y-deshabilitar-cookies-que-los-sitios-we

Safari: https://support.apple.com/kb/PH19214?

viewlocale=es_ES&locale=es_ES

Third-party tools available online, such as Ghostery (https://www.ghostery.com/), allow you to detect cookies on any website you visit and control their disabling.

In the case of web browsers, these are the tools that store cookies. As a user, you can exercise your right to delete or disable cookies from there. This website or its legal representatives cannot guarantee or influence the proper or improper handling of cookies by the aforementioned browsers.

Sometimes it is necessary to install cookies so that the browser does not forget the user’s decision not to accept them.

10.5 Storage period
The information obtained through the installation of cookies is stored for a period of two years.

10.6 Recipients
The data obtained through the installation of cookies will not be disclosed to third parties, unless there is a legal obligation to do so or their consent is expressly requested.

11. CONTACT FORM AND REQUEST FOR QUOTATION
This website does not have a contact form.

12. EMBEDDED YOUTUBE VIDEOS
We embed YouTube videos on some of our web pages. The operator of the corresponding plugins is YouTube, LLC, 901 Cherry Ave, San Bruno, CA 94066, USA. When you visit a page with the YouTube plugin, a connection to YouTube servers is established. This tells Youtube which pages you are visiting. If you are logged into your YouTube account, YouTube can assign your surfing behaviour to you personally. You can prevent this by logging out of your Youtube account first.
If a Youtube video is started, the provider uses cookies that collect information about user behaviour.
If you have deactivated the saving of cookies for the Google Ad programme, you will not have to expect any such cookies when watching Youtube videos. However, Youtube also stores non-personal usage information in other cookies. If you wish to prevent this, you must block the storage of cookies in your browser.
Further information on data protection at “Youtube” can be found in the provider’s data protection declaration at: https://www.google.de/intl/de/policies/privacy/.
The legal basis for the use of the plugins from YouTube is Art. 6 para. 1 lit. f DSGVO. We would like to inform our interested parties about our activities and our offer with videos. For this purpose, the service used provides the necessary storage space, bandwidth and technical infrastructure.

13. SSL OR TLS ENCRYPTION
This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or enquiries that you send to us as site operator. You can recognise an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line. If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

14. EXISTENCE OF AUTOMATED DECISION-MAKING
As a responsible provider, we do not use automated decision-making or profiling.

15. CHANGES TO OUR PRIVACY POLICY
We reserve the right to adapt this data protection statement so that it always complies with the current legal requirements or in order to implement changes to our services in the data protection statement, e.g. when introducing new services. The new data protection statement will then apply to your next visit.